How do I get my money back?

You can request a refund on your payment method at any time in just a few seconds from this page or :

Log in to your Yoojo account and go to your dashboard by clicking on the following link

Go to the "Account" tab in the left-hand menu and select "My balance".

Then click on "Get refund" in the first "Kitty" window

That's it! The refund is made within 3 working days directly to the payment method used, credit card or PayPal.

Service charges are not refundable but can be used on the platform without delay.

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