We are truly sorry if an incident occurred during your service. At Yoojo, your satisfaction is our priority, and we do everything we can to support you quickly and effectively.
To ensure your situation is handled in the best possible conditions, we recommend that you gather as much evidence as possible (photos, statements, etc.) and report the damage to the service provider immediately.
Depending on the nature of the incident, it may also be necessary to report it to your home insurance, if you are covered by a comprehensive policy.
Finally, to benefit from the support and compensation provided by Yoojo Cover, please submit an assistance request within seven days following the service.